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ACO Registration

How to register and maintain your online account

What you'll need before you start

Decide upon a preferred login username

You can choose any name including at symbol, spaces underscores, full stop and upper and lowercase characters. It's good practice to use your e-mail address as your username to avoid conflicts with other user accounts with the same name. If your preferred username is already taken, be prepared to choose an alternative.

Choose a password

The password has to be a minimum length of six characters, and can be comprised of any combination of characters in up or lowercase, or symbols. A password of at least eight characters, with at least one upper case letter and one number is recommended.

Decide upon a security question and answer

Think of a question that you know the answer to. For example "what is my favourite colour", "my closest pub" or "my first pet name". Consider how easy it might be to guess the answer and avoid obvious questions that anyone might know the answer to such as "In what year was the Battle of Hastings fought?"

Make a note of your registration details

Your login information is not accessible by the staff at ACO, and only you will know or be able to reset your password. If you forget your password in the future you will be asked for your username and your memorable password exactly as you have typed it into the registration page. The answers are case sensitive so "Boris" is not the same as "boris"

E-mail address

The e-mail address that you provide must be unique. You will not be able to register twice on the website using the same e-mail address. In the event that you need to reset your password, an e-mail will be sent to the registered e-mail address containing a new password with which you can gain access to the site. If you no longer have access to the e-mail account that you have registered with you will not be able to reset your password or login with your account in future.

You can change your registered e-mail address at any time by updating your personal profile information, details of which are briefly discussed below.

Your personal profile

Once you have registered as a new user you will be prompted to complete additional information about yourself that will be saved along with your registration so that we know a little more about you. This is not part of the registration process and you are not obliged to complete this step in order to become a registered user on the site.

However, if you are a member of the ACO and require access to the member-only area or the forum, you will need to complete your personal profile information, including the name of your organisation and confirmation of your membership of the ACO so that we can verify this before granting you access.

When you have completed entering details in your personal profile we will be notified automatically of your status as an ACO member and will normally approve raised account privileges within 24 hours of completion or contact you to make further enquiries before doing so.

Logging in

The username and password that you create when registering on this site should be used to log in.Your login credentials are cached so that you will not be asked to login unnecessarily. If you are working on a shared computer it is advisable that, when you have finished your session, you manually log out in order to prevent other users from using your account.

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