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Last updated October 2016

Co-operative

Electrical Business Services

Co-Op Electrical logo 2016 - Co-Op Electrical logo 2016

At the Cooperative, we recognise the need to work in partnership with your organisation to enable us to deliver an excellent service to your beneficiaries and internal stakeholders. Marry our excellent service with great pricing and we enable your organisation to assist more people. Through owning the customer journey and building a partnership based on trust, we believe that we provide certainty, service and financial security in what are unprecedented, turbulent economic times.

Add to this the fact that we own our distribution network and employ our own drivers means that we are able to engender the right culture and recruit the right colleagues who work in a manner befitting the values and principles of our business. We also offer free delivery and scrap collection to organisations working within your sector, an additional saving to those already offered within our product range.

Additionally, you have the unique opportunity of potentially benefitting from working with other business areas within our Group. We work closely with all our business colleagues to provide collective Group benefits to our partners and we would facilitate discussions with the business areas you are interested in working with.

Summary of benefits to our partners

  • Sector specific expertise through our dedicated contact centre and Relationship Management team
  • Ownership of the customer journey from order submission to service completion
  • Tailored services to meet customer expectations and drive cost reduction
  • Sector specific range, pricing and product sourcing
  • Competitive trading terms
  • On account ordering with payment terms
  • Free rapid delivery - Over 90% of orders are fulfilled within 2 working days
  • Timed delivery slots - We provide the customer with a 60 minute timeslot to minimise the impact on the beneficiary and internal stakeholders
  • Free appliance unpack, quality check and position
  • Free removal of an old appliance for disposal
  • Free removal of all packaging for recycling at our dedicated recycling facility
  • Optional connection service is available on wet and cooking appliances
  • Mutual brand enhancement through association for both organisations
  • Reputational benefits driven by our market leading services

For more information, please contact Steve Jacob who will provide further information on how the Co-operative can support your organisation.

Email: steve.jacob@coop.co.uk

Tel: 07738701975

Website: www.coopelectricalshop.co.uk

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