Pharmacist Support: Senior Service Delivery Officer – Information and Enquiries
(Full time, permanent)
Salary
£32,000 – £34,000 (depending on experience)
Location
Manchester/ Hybrid working.
Job Description
Be part of something meaningful – join us and help champion the wellbeing of the pharmacy profession.
We’re looking for an experienced and compassionate professional to lead Pharmacist Support’s Information and Enquiries service. You’ll be responsible for managing enquiries, supporting beneficiaries to access the right services, developing information resources, identifying emerging needs, and helping shape service improvements across the charity. You’ll also build relationships across the pharmacy sector and represent the charity at meetings and events.
This role offers a unique opportunity to combine direct beneficiary support, information development, service improvement, and stakeholder engagement, while helping shape the future of our support.
We’re looking for someone with experience in information, advice, welfare, enquiries or support services, excellent communication skills, and a passion for helping people.
What we offer:
- Flexible and hybrid working
- 25 days annual leave plus bank holidays
- Health Cash Plan and Employee Assistance Programme
- Learning and development opportunities
Further details can be found here in the Recruitment Pack and in the supporting documents below.
How to apply
Ready to take on this exciting challenge? To apply, please visit https://pharmacistsupport.org/about-us/work-for-us/senior-service-delivery-officer/ and download the Recruitment Pack and application form.
Send your completed application form to recruit@pharmacistsupport.org. CVs will not be accepted.
For an informal chat about the role, email us at the same address and we’ll arrange a conversation.
Closing date
5pm, Monday 26 October 2026.