Resources & Publications

Useful resources, links and publications for ACO members that may be useful for the work of benevolent charities.

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Insights from the Frontline: what our survey reveals about the emotional toll of frontline charity work

This report, produced by ACO in partnership with workplace mental health specialists Rightsteps, shares findings from our 2026 Frontline Worker Survey. It explores the emotional experiences of staff and volunteers working directly with beneficiaries across grant-giving and wellbeing charities, including the pressures they face, what helps them manage, and what support makes a real difference in practice. The findings are intended to help organisations better understand and support their frontline teams.

Quilter Cheviot: Review for Charities

A publication published by Quilter Cheviot featuring expert insights on a diverse range of sector topics including AI, preparing for future challenges, what to look for in a charity accountant, crafting a volunteers’ strategy and much more.

ACO salary benchmarking and working patterns report 2026

New research from ACO covering pay awards, salary benchmarking, employee benefits and working patterns across ACO member organisations. Free for members to download.

WRS Insurance Brokers: Charity Insurance Guide

A guide to types of cover to protect your trustees, employees, volunteers, events and more.

WRS Insurance Brokers: Protecting Your Charity from Cyber Threats

A guide which is designed to help you understand the risks you may face and how to protect your mission.

CharitEpulse podcast with Quilter Cheviot

Join Quilter Cheviot’s charities director Charles Mesquita and his two co-hosts for expert analysis, personal insights, and thought-provoking discussions on the latest charity sector news. This entertaining bimonthly podcast is a must-listen for trustees and charity enthusiasts.

Shakespeare Martineau – Charities Conference: 23 May

This half-day event taking place on 23 May 9:30am – 1:30pm, ran by Shakespeare Martineau, will address key areas impacting managers, trustees and volunteers, as well as the broader charities sector.

ACO: Salary Benchmarking & Working Patterns Survey

Our 2024 Salary Benchmarking and Working Patterns Report identifies anticipated pay awards, remuneration levels, employee benefits and working patterns across a range of charities and benevolent funds.

Reflection point: the 2023 Newton Charity Investment Survey

Read the latest insights from this years Charity Investment Survey by Newton Investment Management